Frequently Asked Questions

What are the requirements?

  • Major Credit Card is required for reservations and damage security.
  • We do require a minimum of 2 riders for all tours. Individual tours may be booked as long as a total of 2 or more riders have been confirmed for each tour. In the case a second rider is not confirmed the single rider will be refunded.
  • Must be at least 18 with valid identification to rent Electric Bikes.
  • Minimum age to ride is 14 while accompanied by parent or guardian.
  • WARNING: Riders over 250lbs will be required to pedal-assist their bike for a short period of time during our initial climb.
  • WARNING: Rider height is based upon ability. Riders under 5’3″ should be comfortable with starting and stopping a bicycle.
  • Helmets are provided and required to be worn for insurance purposes.
  • No flip-flops, open-toed shoes, or high heels.
  • No pregnant guests due to fall risk.
  • Any damages to bike or property are the responsibility of the rider.
  • Guest must sign both Liability Wavier and Desert Tortoise
  • Acknowledgement forms prior to tour.

What's provided on the tour?

  • Electric Bicycle with maximum power assistance speed: 20mph.
  • Helmets.
  • Bottled water and trail mix.
  • Small bag to carry personal items.
  • Transportation can be arranged from Strip and Downtown locations.

What should I bring?

  • Camera.
  • Sunglasses.
  • Sun block.
  • Close toed shoes or sneakers.
  • Dress cool for summer months and warmer for winter months.
  • Gratuity for exceptional service

What is the cancellation policy?

  • Reservations require full per person advanced payment via credit card.
  • Payments are fully refundable if you contact us to cancel at least 1 day prior to your reservation.
  • You will receive an email 2 days prior to your reservation reminding you that in 24 hours your payment will be applied to your reservation and is no longer refundable.
  • We reserve the right to cancel any tour due to inclement weather, safety issues or equipment problems. Reservations canceled by Red E Bike will be refunded in full.

Frequently Asked Questions:

That’s seriously the most asked question we get! And the answer is… YES! Thankfully there are restrooms along the scenic route. They are facilities without running water that the park works very hard to keep clean and they do a great job. At the Visitors Center there are full facilities with running water. You will have access to those restrooms at the beginning and the end of the tour. That’s one of the perks of choosing a Red Rock Permitted outfitter.

The cost is included in the price. Actually the price you see is all inclusive and there are no extra or hidden fees when you go to check out. Roundtrip transportation, state of the art electric bike, safety equipment, water & snack, taxes, park fees, and the best tour guides ; ) are all included. We treat you how we want to be treated!

Because we want to cater the tour to each of our guests we pick up at most of the Strip and downtown hotels, that means our route changes daily. We set up our pick up times after all orders are in. So you can expect a text or email no later than 6:00pm the day before your tour. But to help you prepare, you can plan for pick up to be anywhere from 1 hour to 30 minutes before the start of the tour.

Sure, it’s easy! I will email you detailed instructions on how to find us. We have guests drive themselves out all the time. It will give you the freedom after the tour to explore the area more, if you wish. We do have suggestions of other things you could do in the area ~ just ask!

The park is 17 miles west of the strip, expect approximately 35 minutes of driving time.

Glad you asked! We have a special use permit issued by the Bureau of Land Management (our government). We worked hard to get this permit, with it we are regulated based on safety and environmental concerns among other requirements. We pay a portion to the park to keep the roads and facilities in top condition. Having a guide with you means that any issues you might have with always be supported. Cell service is spotty at best in the canyon, so it’s nice to know that we have your back!

As a permitted outfitter, it is required that you are guided during your time in this beautiful park. We are there to supply technical support and we love Red Rock Canyon so we are excited to share with you some interesting facts that you wouldn’t otherwise know about the Mojave Desert. You can absolutely move at your own pace, we even encourage you to spread out so you can take in the beautiful views. The good news is you will not be riding through the middle of the desert unassisted on a horse with no name!

Not hard at all. Do you want a little exercise or do you want to kick back and cruuuuise? Really, it’s your choice.

Yes! We ride on a beautiful newly paved 13 mile one-way loop. We will ride 16 miles in all but not to worry, the ride can be as effortless as you choose. We do not go off-road as this is a conservation area and we do everything we can to protect it.

Oh Yes! We will stop 4 times for sight-seeing and photo-ops. You are on the bike for about 15 increments.

We like big seats, we cannot lie! We have the biggest bike seats we could get…. We are here to cruise in comfort!

Dress comfortable! Bicycle shorts are not necessary. We ask you to wear closed-toed shoes for your safety. Dress in layers in the winter. Remember that Red Rock Canyon is about 10 degrees F cooler than Las Vegas weather plus there is the breeze while the bike is in motion. In the cooler months it’s best to have your outer layer be wind resistant. If it’s unexpectedly cool, I always have extra gloves and windbreakers you can borrow.